The Automation of Public Administrations: Comparative Administrative Law Perspectives
Public administrations are increasingly becoming digitalized and automated in Europe. While many believed that the digitisation and automation of government would be ‘transformational‘, digital government has not developed from scratch. There are many disconnects between the development of digital government and its legal frameworks and social context. First, digital government is politically tainted, path dependent and bureaucratic as it still requires citizens to fill in complex forms, comply with burdensome rules and short deadlines. Second, the design of digital government assumes—often incorrectly—that citizens are self-reliant. Third, digital government coexists with misfitting national administrative law rules which were designed for analog public services. This panel discusses the legal challenges of digitising public administration from a comparative administrative law, offering insights from Belgium, The Netherlands, France as well as from the Nordic-Baltic region.